AlphaWrx Privacy Policy

1. Who we are

AlphaWrx (“the Service”, “we”, “us”) is a cloud-based shop-management platform for repair and service businesses, covering work orders, invoicing, inventory, scheduling, and related operations. The Service is operated by its owner as a sole proprietorship. You can reach us at mbean@emsfixit.com.

2. Information we collect

• Account information — name, email address, phone number, and role, provided when an account is created for you or your business.
• Business records — data your business enters into the Service, such as customers, vehicles and equipment, work orders, estimates, invoices, payments, purchase orders, and inventory.
• Payment information — card and bank payments are processed by Stripe. We never store full card numbers; we keep only transaction records (amount, status, last four digits, and processor references).
• Usage and log data — standard technical logs (IP address, browser type, pages requested, timestamps) used for security and troubleshooting.

3. QuickBooks Online data

If your business connects its QuickBooks Online company, you authorize the Service to exchange data with Intuit on your behalf. We store the OAuth tokens Intuit issues (encrypted at rest) and the accounting records needed for the sync you configure — such as customers, vendors, items, chart-of-accounts references, invoices, payments, and journal entries. We use this data solely to provide the synchronization features you control. We do not sell QuickBooks data or use it for advertising. You can disconnect QuickBooks at any time from Settings → Integrations, which revokes our access tokens with Intuit.

4. How we use information

We use the information we collect to operate, maintain, secure, and improve the Service; to process payments you initiate; to provide integrations you enable; to communicate with you about the Service; and to comply with legal obligations. We do not sell personal information.

5. How information is shared

We share data only with the service providers required to run the platform, and only to the extent needed: Vercel (application hosting), Supabase (database and authentication), Stripe (payment processing), Intuit (QuickBooks Online sync, when connected), and communication providers used to send messages you initiate (such as SMS and email). We may also disclose information when required by law.

6. Security

All traffic to the Service is encrypted in transit (TLS). Data is encrypted at rest by our hosting providers. Access to business data is segregated per business and restricted by role-based permissions and row-level security.

7. Data retention

We retain business records for as long as the business maintains an account, and as required for legal, accounting, or audit purposes. You may request deletion of your data by contacting us.

8. Your rights

You may request access to, correction of, or deletion of your personal information by emailing mbean@emsfixit.com. We will respond within a reasonable timeframe and as required by applicable law.

9. Children

The Service is a business tool and is not directed to children under 13. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by a new effective date on this page.

11. Contact

Questions about this policy or your data: mbean@emsfixit.com.